Frequently Asked Questions
Your guide to shopping the Penn State collection.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental U.S. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that custom-printed or personalized gear is final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the best fit for our collegiate styles.
Are your products officially licensed?
Yes, all Penn State apparel and merchandise sold on our site are officially licensed, ensuring high quality and authentic university branding.
Do you ship internationally?
Currently, we ship to the United States and Canada. International shipping rates and delivery times vary by location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal and Apple Pay.